The Right Company

To better serve our customers, we like to get to know you and your business. When you join the family at Professional Answering Service, we will consult with you to get to know you and your business needs.

How it Works

Learn How it All Works. Want to Know More About The Process Before Calling Us?This Area Covers The Whole Process. From Account Setup, Scripting & PreScreening, to How We Customize the Dispatching of your Calls.

24/7 Call Center Support

Our call center and personnel are ready to serve you at any time, day or night. Our disaster preparedness plan insures uninterrupted coverage for your office.

 

Answering Service & Call Center Company 
Serving The Phoenix Arizona Area


page-image05

Professional Answering Service was founded in 1972 and is headquartered in Rialto, California. We started out as a local answering service. In the past decades, with the improved features provided by the telecommunications industry, we have been able to expand our reach. We now service clients throughout the contiguous United States. We are happy to provide services to business just like yours in the city of Phoenix Arizona.

We have served thousands of businesses in the past 40 years, from companies large to companies small. What started as a small answering service offering basic message taking and dispatching has grown into a multi-location call center offering advanced services to meet any business need.

One of the keys to our growth and success is our personnel. Our operators are highly trained individuals with an ability to function in varying business environments in a professional manner. They are our backbone. We do our best to treat them that way by offering competitive wages, a bonus structure, medical benefits and operator appreciation events. Another way we support them is by providing them with the best equipment and software available. Our equipment and software is a core component of our business.

We are constantly investing in new technology and training. The ability to offer a variety of services is important to our growth and longevity. When we have a client call us with a request, we want to be able to accommodate them. So we go out of our way to invest in and maintain these systems. We also invest heavily in our backup systems, as a call center we have to be available on a 24/7 basis, especially when disasters or outages strike. All of these items we have discussed are designed to help us accomplish our mission. We are excited to bring this combination of personnel, equipment and planning to Phoenix Arizona.

Call today or fill out our contact form and we can talk about how we can customize our services to fit your business needs. Once again, we are proud to serve business across the United States and businesses just like yours in Phoenix Arizona.