Thank you for allowing Professional Answering Services to introduce you to a new sophisticated Order Fulfillment System called ETC. ETC is more than just order entry or order taking, it is a complete processing system, which includes a multitude of features to ensure order fulfillment. ETC controls everything from taking the order, arranging for shipping, managing the inventory, even handling customer service adjustments including item returns and exchanges. With ETC, our staff can handle any type of order fulfillment call—easily and efficiently.